Sale and delivery conditions In the following you will find useful information in connection with the use of online booking. You can read about how we process your entered information, how you receive your receipt in connection with a purchase and much more. Check of rent certificate On receipt of the rental certificate, it is the tenant's responsibility to ensure that the period and the selected unit are correct. We strive to deliver what the guest wants. However, we reserve the right to change any booking made of a specific place/cabin to a place/cabin of a similar standard, without the booking being considered invalid. Prices We reserve the right to typos and changes in the prices here on the website. Payment All prices stated in the online booking system, like everywhere else on the website, are stated in Danish kroner including VAT and all taxes, unless otherwise stated and clearly stated in the situation in question. Payment takes place by using one of the approved payment/credit cards as well as Mobilepay in the online booking system. A fee is charged according to applicable rules from Nets. Information about trading on the Internet You can safely shop on the internet through our online booking system. As a consumer, you are basically protected against any misuse of your credit card on the internet, therefore there is no deductible for misuse of your payment card via the internet. You can read more about how you as a consumer should deal with online payments on the following website www.fdih.dk Shipping and Delivery When booking and paying for a cabin, a place for your own tent, or a place for your own caravan, you will receive a confirmation in which the price for your purchase appears. The contract is sent via e-mail immediately after the purchase, if the correct e-mail address is provided by the buyer. Delivery of the ordered product takes place upon arrival at Skaven Strand Camping on the day of arrival and is completed upon departure on the day of departure. Both of these times are stated in the above contract. Unused days are not refunded once you have started your holiday and your place cannot be sold on to others during your stay. We strive to deliver what the guest wants, but reserve the right to change any booking made from a specific place/cabin to a place/cabin of a similar standard, otherwise the booking can be considered invalid. Rental of cabins - house rules All cabins are non-smoking. If the smoking ban is violated, an additional cleaning fee will be charged. – Do not play loud music outdoors or with the window open - There must be calm after 23.00 - Dogs must be kept on a leash - dog bags are thrown in the bin at the environmental station - The cabins may only accommodate the number of people the cabin is intended for – Power consumption is settled according to consumption on departure. - Duvets and pillows must not be used without bed linen, you must either bring your own or rent them at the reception. DKK 90 per person. - The tenant is responsible for damage that occurs to the cabin, the furniture or services during the stay and you will be charged an amount equal to the cost of repairing the damage. On departure - cabin stay Due to cleaning and in order to prepare for the arrival of new guests, please leave the cabin and clear it, no later than 12.00 on the day of departure. – Put service and furniture in place, also if you have moved furniture from one holiday home to another – Empty the fridge – Close all windows - Check if you have forgotten anything in drawers and cupboards. - Place waste in our molok/container - Possibly. rented bed linen is collected in a pile on the floor. Skaven Strand Camping assumes no responsibility for storing and forwarding forgotten items. Responsibility of the guest The renter of the cabin is fully liable for the furniture in the rental unit. Deficiencies and damages caused by the tenant are settled upon departure. The person who entered into the lease is also liable for damages caused by other residents and guests in the lease. Cabins may be occupied by a maximum of the number of people indicated. People over 18 must be present during the entire stay. Final cleaning cabins Staying for just 1-2 nights in the cabin and have not pre-ordered cleaning - this can be ordered at the reception. The price for a final cleaning is only DKK 350. Note final cleaning is mandatory if you bring a dog and if you stay more than 2 nights in the cabin. Dogs Dogs must be kept on a lead and litter must be collected. Camping DKK 15 per Day. Cabins - you are welcome to bring a dog, but a mandatory cleaning of DKK 350 follows. Arrival and departure Camping: Check in from 2 p.m Departure before 12.00 Cabins: Check in from 2 p.m Departure before 11 a.m Wifi You can buy access to the campsite's wifi at reception DKK 25 per day DKK 120 per week After payment, you will receive a code that is valid for up to 4 units. The stay includes Free access to the pool during opening hours, bathing tokens for showers are purchased additionally. Right of cancellation and refund camping and cabins You have the option to cancel your booking under the following conditions: Cancellation of all bookings up to 30 days before arrival is free, however, it costs DKK 250 per unit ordered if we have to transfer the money back to the customer. Cancellation less than 30 days before and more than 14 days before arrival, you can get half of the amount refunded. If you cancel less than 14 days before the stay, you lose the entire amount paid. Registration of information When booking, Skaven Strand Camping registers your name, your address, your e-mail and other information provided in connection with the purchase in our customer register. The information is not passed on, but Skaven Strand Camping keeps the registration for 5 years. When paying by credit card, registration takes place via a secure server. Complaint processing If you do not receive your booking confirmation, which confirms your purchase within 24 hours, and you have not received an error message from the system, you can write to the address below or call the phone number. Complaints regarding the booking process or the product received must be made within a reasonable time after you have seen the error or should have seen the error by looking through your contract. Company information CVR: 44444003 Skaven Beach Camping Skavenvej 32 6880 Gut T: (+45) 97374069 Email: info@skaven.dk